Refund policy
Your satisfaction is important to us.
Return Eligibility
Returns are accepted if:
- The item is damaged during delivery.
- You receive the wrong product.
- The product has a manufacturing defect.
Returned items must be:
- Unused
- In original packaging
- With all tags and accessories intact
Return Window
Return requests must be submitted within [X DAYS] of receiving your order.
Refund Process
After we receive and inspect the returned item:
- Approved refunds will be processed within [6-7 days].
- Refunds will be credited to the original payment method whenever possible.
Exchanges
Eligible products may be exchanged based on stock availability.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product:
Please email us at [umeshchoudhury375@gmail.com] with:
- Order Number
- Photos of the product
- Photos of the package
We will resolve your issue as quickly as possible.
Non-Returnable Items
The following items cannot be returned unless damaged or defective:
- Personal care products
- Customized products
- Gift cards
- Clearance or final sale items
- Used or damaged items not caused during delivery
Return Shipping Costs
- If the return is due to our error, return shipping will be covered by us.
- If the return is for any other eligible reason, return shipping charges may apply.